FAQs

APPAREL

All our garments are Eco-friendly and vegan (unless otherwise stated).

we are great believers in making the earth happy, therefore we are trying are best to get our brand as sustainable as possible with the lowest of cost for our customers as possible, as making our garments available for all is a must, we have never and will never be for a select few, we're all about providing for Humanity as a whole. 

Sizes of garments ...and more

All of our garments are unisex and come in Three sizes (Unless otherwise stated) Small (S), Medium (M) and Large (L). If there is a size that drops out of this range don't worry we can cater, just drop us a quick email and let us know what you are after. 

How to wear our Apparel

Our main aim is to get you feeling comfortable. We are all about the Lounge out, chill out vibe, our sizes are a little loose on each garment,so dont worry if you end up feeling sleepy in them, we did too. 

Wash and dry

A setting of 30°C is usually recommended for washing delicate clothes when combined with a delicate cycle, and not on quick wash. This means low temperatures can be used with items like wool and silk when set to a delicate or hand wash cycle. You can also wash colours at 30°C. Wash with similar colours, do not iron on print, wash and iron inside out. 

 

ART WORK

Like all art pieces they are an investment, so before placing an order with us we'd suggest a little get together, maybe a cup of tea and run through any questions you may have. Drop us a conversation starter at bunchofscrawlers@gmail.com 

IN A HURRY..??

All our art pieces are created using mixed mediums, from pint, acrylic, ink, gloss and sand, basically anything lying around the studio! All pieces are framed in a black gloss frame, and all pieces are hand signed with a special certificate of authentication. 

 

DELIVERIES

APPAREL - Two weeks on domestic delivery (approx) three weeks for international delivery (Unless otherwise stated). At peak times this will be effected. 

ART - Minimum four weeks for delivery (Unless otherwise stated) 

 

SHIPPING COSTS  

All our UK and International shipping costs are based on direct postage costs. Minimum four weeks for delivery (Unless otherwise stated) .

Added taxes/charges will be made by customer if added charges are present in country customer has product delivered. 

 

RETURN & EXCHANGE

For returns/exchanges please contact: Bunchofscrawlers@gmal.com

Due to limited available quantities, we can only offer a refund for items that are received damaged. If your item is damaged upon delivery, you must request an exchange within 14 days (for Apparel Only) from the date your order is received.Once we receive the Apparel, we will investigate product and notify you on acceptance and rejection of return and next steps. 

Purchase can only be returned if damaged. Exchange can be made on product if size needs to be changed, there will be no extra charges for you (except the postage cost for sending your product back to us). Items must be unused, in their original condition with tags attached.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We can only be reached for items which are purchased from our store, any damage from shipment, lost or stolen products etc are not under our terms and need to be discussed with delivery company. 

ARTWORK REFUND/EXCHANGES:

Each Art work purchased from Bunchofscrawlers will have its own refund/exchange regulations attained before Art Work is created and posted out. This includes Prints and original artwork. 

STILL NEED TO TALK WITH US:

If you have and further queries or questions regarding a recent order you placed online please contact us at bunchofscrawlers@gmail.com

 Kindest Regards,

BUNCH